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By Dana P Skopal, PhD Have you had to re-read a letter because you did not easily understand what you needed to do or what decision was made? Organisations write letters or emails to inform their clients about what is … Continue reading
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By Dana P Skopal, PhD Many workplace writers can present lengthy descriptive texts and think that they have provided a suitable document for their manager. However, the key is to convince the reader with clear evidence and analysis – not … Continue reading
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By Dana P Skopal, PhD When planning a document to be written in plain English, you need to understand the readers’ requirements and know where to place the key information. To understand the readers’ requirements you need to know the … Continue reading