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By Dana P Skopal, PhD The terms communication skills and soft skills can mean different things to different people, particularly in the workplace. The two concepts are abstract nouns, which means a reader/ listener creates their individual understanding of the … Continue reading
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The end of the year brings no greater joy than the opportunity to express how grateful we are for our customers and partners. Communication is key and clear communication remains so important – both for businesses and for families. We … Continue reading
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By Dana P Skopal, PhD Organisations often have words such as ‘strong communicator’, ‘excellent communication skills’, or ‘writing skills’ in their job descriptions when recruiting. Most jobs involve a combination of verbal and written communication, so can we define the … Continue reading