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By Dana P Skopal, PhD The terms soft skills and communication can mean different things to different people, particularly in the workplace. The two concepts are set as abstract nouns, which means a reader/ listener creates their individual understanding of … Continue reading
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By Dana P Skopal, PhD Our blogs have covered planning, writing and editing. However, a written message needs to get its message across – that often means convincing the reader with evidence and analysis. Recently, when reviewing a manager’s work … Continue reading
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By Dana P Skopal, PhD Writing and reading are like tools – essential devices we need for communicating in the business and regulatory world. Our blogs this year have covered a range of communication issues that we have come across … Continue reading