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By Dana P Skopal, PhD The terms soft skills and communication can mean different things to different people, particularly in the workplace. The two concepts are set as abstract nouns, which means a reader/ listener creates their individual understanding of … Continue reading
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By Dana P Skopal, PhD The three steps in applying information are reading, comprehending and using the relevant information. Documents need to be read, and a reader has to be able to understand and use that information. Is there a … Continue reading
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By Dana P Skopal, PhD In our work lives we read material and we write a range of documents. Our reading and writing can be with printed paper-based pages or take place on a computer screen – even down to … Continue reading